After an ice storm left 34,800 Lansing area residents in the dark throughout a 10-day period in December, many were left with questions about how Board Water and Light, or BWL, handled the process of restoring power. BWL addressed the concerns in Tuesday’s board meeting, which lasted several hours.
BWL outlined changes to their operational policy in response to the storm, including tripling the number of line crews in an emergency, hiring additional line workers, an online outage map and the creation of a crisis communication plan.
On Tuesday night, the East Lansing City Council addressed their own plan for management if a storm of that magnitude ever hits the Lansing area again.
East Lansing Police Chief Juli Liebler said during the meeting that she noticed crews throughout the storm.
“Beginning on the night of Dec. 23, we began checking areas within the city to see who had power and who did not,” she said. “I can report every night there were at least one or two crews working in our community.”
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